FAQs

Is there an international authorization?

Yes, there is an international authorization available for an additional fee determined at the branch.

Is there Additional insurance?

Yes, Additional insurance is available for an extra daily fee, the amount will be determined according to the category of the car.

Where are the company’s branches located?

Our branches are located in the central, eastern, southern, and western regions. You can refer to “Our branches” page to find our locations.

Are there branches at airports?

Yes, there is a branch at King Khalid International Airport in Riyadh - Terminal 5.

What is the daily KM limit?

The allowed KMs is 300 kilometers per day.

What is the allowed age for renting?

Minimum age is 21 years old, maximum age is 70 years old.

Can the car be returned in another region? Are there additional fees for this?

It is possible to return the car at our branches in other regions for an additional shipping fee, determined by the region where the car is to be returned.

Can the car be returned to another branch within the same city?

It is possible to return the car to another branch within the same city without any fees.

What should the customer do in case of an accident?

The customer should contact Najm or the traffic police to obtain a report of the accident and bring it to the branch.

Can the car be returned or exchanged for another one?

If there is a issue with the rented car, the customer should go to the branch for inspection, and the car can be exchanged for another one in the same category.